FAQ

Need some help? Here are some frequently asked questions. 

Q: How will I know that my autograph is authentic?
A: After your purchase, you will receive a password-protected video specific to the item(s) you ordered. The video shows the player(s) signing each item with your specific serial number.

Q: How do I know my video is specific to my item? 
A: We take pride in going out to each player and videoing the athletes signing each specific item individually.

Q: How soon can I get my order?
A: Most orders are shipped within 48 hours. Express shipping is available at an extra cost. Otherwise, FREE standard shipping applies. 

Q: How much is shipping? 
FREE standard shipping on all items. Express shipping is available at an extra cost, which will be calculated at checkout.

Q: Do you ship internationally? 
A: Yes! We can take international orders for an additional shipping & handling fee. Please contact us first before purchasing the item and include your contact information and address to see if it is something we can fulfill.

Q: Can I send my order as a gift?
A: Yes, just provide the recipient's shipping address in the check out. You can note that is a gift in the special instructions box when you check out.

Q: What if my favorite player is not on your site?
A: Send us a message about who you are interested in. We are growing and adding new players every day!

Q: Can I get one of my products signed by my favorite athlete?
A: Some players may offer this feature. If they do, there is an option for PRIVATE SIGNATURE on their page*This feature coming soon!

If you have any other questions or concerns please contact us directly.